WBE
What is a WBE?
A WBE (web booking engine) is a booking tool that enables online bookings directly through your website. Our WBE is integrated into the same platform as the PMS, allowing guests to easily book accommodations and add-on services, boosting upselling opportunities, via their mobile phones or computers. The bookings are automatically recorded in your PMS, enabling seamless check-in and check-out management.
WBE with specific features for camping
Modular Visit’s WBE is specifically designed for campgrounds. It includes features that allow booking various types of units, such as tent sites, cabins, and RV spots. Guests can also select add-on services like electric hookups or access to specific facilities. Our WBE also displays your site map, enabling guests to easily choose their preferred location when desired.
Integrated or built-in WBE
In most systems for the hospitality industry, such as hotels, campgrounds, and hostels, PMS and WBE are separate systems. This means that either an integration is required between the systems, or data management needs to be handled manually. Often, these systems are provided by different vendors.
With Modular Visit’s platform, the WBE is not an external solution but an integrated part of the same platform as our PMS for campsites. Two-way communication occurs in real time between the PMS and WBE, ensuring that all data is always consistent, such as synchronized availability and pricing. This eliminates the risk of double bookings and simplifies booking administration.
Site map
An interactive site map is a feature often requested by campsites, allowing guests to choose their preferred spot when booking. The map can also be displayed in the PMS if desired, making it easy to see which site a guest has reserved. Since the PMS and WBE are part of the same system, it ensures that only available spots are shown to guests during the booking process.
Electricity connection
For campgrounds, the ability to display and manage electricity connections directly in the booking system (PMS) and WBE is often required. This makes it easy for guests to add this service at the time of booking when desired.
Ability to sell the same unit as multiple categories.
Sell the same unit under different categories. For example, a parking spot or a campsite can be offered as a motorhome site, caravan site, or tent site. When guests book, they can select the type of site they prefer, and if they wish to choose a specific spot on the site map, they can do so. You can also set different prices for motorhome sites, caravan sites, or tent sites, even if it’s the same physical location. This ensures you can always maximize your occupancy.
Automatic tasks for staff
By automating workflows, staff can focus on guest service. With Modular Visit’s platform, you can create automated tasks based on bookings. For instance, a task can be sent to housekeeping if a guest books an extra cot, allowing staff to prepare in advance. These tasks (or ToDos) can be triggered by various events and sent to any staff member, including all necessary details.
Dynamic pricing
Modular Visit’s system makes it easy to work with different pricing levels. With just a few clicks, you can adjust prices for a day with high demand or respond to lower-than-expected booking flows. The platform also allows you to set prices for holidays and popular weekends effortlessly, as well as automatically increase prices during periods of high demand.
Automations for no-shows
If desired, you can create automated workflows for managing no-shows. For example, you can set up a process that automatically charges the guest for one night if they fail to show up for the first night, and, if preferred, cancels the remaining nights of the stay. Alternatively, a task can be generated for a designated person or role within your staff to contact the guest before canceling the remaining nights.
Summary
The Modular Visit platform brings together all the essential functions needed to run a successful camping operation in one unified system. With integrated PMS and WBE, dynamic pricing capabilities, and automation features, your business can become more efficient and profitable while enhancing the guest experience. Contact us to see how we can help your campsite grow and thrive.
