What does it mean to have WBE and PMS in the same system?
Definition and purpose
A PMS (property management system) that integrates WBE (web booking engine, the booking engine on your website) into a single tool offers significant advantages for hotels. By combining booking, payment, and guest management functions on one platform, operations can be streamlined and simplified. Modular Visit has developed a system where these features are all integrated into one platform, allowing all aspects of administration to be managed from a central point—from the initial booking on the website, payment or guarantee management, throughout the guest’s stay, to check-out, and beyond.
How Modular Visit’s platform differs from traditional solutions
Traditional systems often require separate solutions for WBE and PMS, leading to double work and an increased risk of errors when transferring information between systems. Modular Visit’s solution, where WBE and PMS are part of the same system, ensures that all updates—from availability and pricing to guest information—are consistent in real time across the entire system. This results in fewer manual steps, reduced risk of double bookings, and faster, smoother operations for both staff and guests.
The biggest advantages of combining WBE and PMS
Increased efficiency in daily workflows
With Modular Visit’s system, several daily tasks, such as managing bookings, payments, and guest relations, are streamlined across multiple systems. This frees up staff time to focus on guests rather than administrative work, allowing operations to run more smoothly and with a lower risk of errors.
Better management of the guest experience from booking to checkout
With Modular Visit’s platform, your hotel can create an online flow tailored to your specific products and guests. This makes your guests more likely to book directly on your hotel’s own website, as it will be the best place to book and purchase your products the way you want to sell them.
Seamless payment management and follow-up
Modular Visit’s platform also includes a POS (point of sale), ensuring that payments are managed within the same system as PMS and WBE. This makes it easy to track revenue flows in real time. Whether payments are made via your website, through a link sent afterward, or on-site during checkout, all data is synchronized within the same system, streamlining payment management.
How Modular Visit’s platform enables upselling and additional sales through WBE
The WBE in Modular Visit’s system enables direct upselling and upgrades, allowing guests to easily add services or enhance their stay either at the time of booking or during their visit. This creates additional revenue opportunities and a more personalized experience for the guest.
Centralized management of data and analytics
When all functions are integrated into a single platform, collecting and analyzing data becomes effortless. Our platform provides insightful reports and analytics, enabling you to make data-driven decisions that enhance your operations and guest experience over time.
Are you in the process of choosing a booking system?
When choosing a booking system , it’s important to look for systems where WBE and PMS work seamlessly together or are even part of the same platform. Key features to consider include how bookings are designed and executed on your website, how staff workflows can be streamlined, the potential for upselling through WBE, and secure, user-friendly payment options. Modular Visit’s solution is designed to meet these requirements and more.
Questions to ask the provider
To ensure the system is suitable for your business, it’s important to ask questions about support, security, and scalability. Of course, the system must also meet your specific functionality requirements. Modular Visit offers 24/7 support and tailored solutions that can easily grow with your hotel, making the platform a long-term investment.
Summary and recommendations
Choosing a booking system where WBE and PMS are part of the same platform provides a unique advantage that simplifies operations, enhances the guest experience, and creates additional revenue opportunities. With Modular Visit, you get a comprehensive solution that meets both your needs and those of your guests. Contact us to learn how we can help your hotel grow with a single, powerful platform.